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How to contact us

Main hospital switchboard - 01925 635911

Email enquiries -

Please read the section on email below before emailing us as there are certain things we cannot do over email.

Writing to us or calling us

The main addresses and telephone numbers for the hospitals are:

Picture of Warrington Hospital entranceWarrington Hospital
Lovely Lane
Warrington WA5 1QG

Tel - 01925 635911


Picture of Halton Hospital phase 2 entranceHalton General Hospital
Hospital Way
Runcorn WA7 2DA

Tel - 01928 714567 (outside office hours you can contact Halton Hospital via the main Warrington number 01925 635911)


Cheshire and Merseyside Treatment Centre
Earls Way
Runcorn WA7 2HH
Tel: 01928 793746 (main ward number)



The trust headquarters address for formal correspondence is:

Warrington and Halton Hospitals NHS Foundation Trust
Executive Offices
Kendrick Wing
Warrington Hospital
Lovely Lane
Warrington WA5 1QG 

Cancelling or changing an appointment

Please use our convenient online change and cancellation form if you need to change an outpatient appointment with us.

You can find the form here

You'll need the details on your letter to complete the information on the form.

Contacting us by email is our email address for general enquiries or feedback on this website. Please check the frequently asked questions section of the site as well before mailing as we try and give answers to common questions we get asked in that section to help you.

We will aim to respond within 72 hours or forward your query to the relevant department who may contact you directly.

You can leave general feedback and thank yous via the email address but please note that formal complaints need to be made in writing and you can find out how to do this in the feedback and complaints section of the site.

Freedom of Information requests

If you wish to make a Freedom of Information request you can so so by emailing us at

If you do not have access to e-mail, you can make a written request via:

Freedom of Information 
Executive Offices,
Kendrick Wing
Warrington Hospital
Lovely Lane
Warrington WA5 1QG

Media contacts

For media enquiries regarding Warrington and Halton hospitals please contact or



Other useful numbers

Patient Advice and Liaison Service (PALS) - to speak to our PALS Officer for advice and information call 01925 275512 or e-mail

Foundation Trust membership office - If you are a member of the Foundation Trust at Warrington and Halton Hospitals and have any questions around your membership, events or hospital governor elections you can contact us by email at or can call 01925 275249.

NHS Direct - For health advice and information 24 hours a day you can call the national NHS Direct service on 0845 4647 or view their website at

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